Frequently Asked Questions
OfferSeller is designed to give Sellers, Buyers, and their Agents real-time notification and confirmation of all offers in a real estate transaction simultaneously while providing a private platform for the Sellers Agent and the Buyers Agent to negotiate the cooperating brokerage commission in a private encrypted platform.
Yes, we provide comprehensive video tutorials to help you navigate the platform. Visit our Video Tutorials page to access step-by-step guides.
Simply visit our website and click on the "Register" link. Follow the registration process by providing your basic information and verifying your email address.
Memberships are subscription-based and renew automatically. You can choose monthly or annual plans based on your needs.
We take security very seriously. All communications are encrypted, and your personal information is stored securely on cloud servers with industry-standard security measures. Please review our Privacy Policy for complete details.
No, all communications go through the respective agents to maintain professional representation and proper documentation of the transaction.
Transparency is a core value of our platform. By immediately posting the cooperating brokerage commission, we ensure all parties are aware of the compensation structure from the start, fostering trust and clarity in negotiations.
Only the listing agent and buyer's agent can view the cooperating brokerage commission details. This information is kept confidential between the representing agents.
The platform provides real-time notifications and confirmations when offers are submitted and viewed by all relevant parties. You'll receive status updates throughout the offer process.
You can reach our support team at support@offerseller.com or call us at (772) 236-8888. We're here to help with any questions or issues you may encounter.
You can cancel your subscription at any time through your profile settings. Cancellations must be made before your next billing cycle to avoid being charged for the upcoming period.
To permanently delete your account, go to Profile → Settings and click on the 'Delete Account' link. Please note this action is irreversible.